Privacy Policy

Effective Date: January 1, 2025
Company: Thiara Enterprises LLC
Contact: thiarafreight@gmail.com
Location: Auburn, Washington

1. Introduction

Thiara Enterprises LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or contact us for freight transportation and logistics services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name (first and last)
• Mailing or business address
• Email address
• Phone number
• Freight and shipping inquiry details

We collect this information when you submit a contact form, send us an email, or otherwise communicate with us regarding our services.

3. How We Use Your Information

We use the information we collect solely to:

• Respond to your freight transportation and logistics inquiries
• Communicate with you regarding your service requests
• Coordinate dispatch, carrier communication, and delivery services you have requested
• Maintain records of service interactions as required

We do not use your information for promotional marketing, advertising, or to send unsolicited commercial messages.

4. SMS / Text Messaging

If you provide your phone number and opt in to receive SMS communications from Thiara Enterprises LLC, the following terms apply:

• You will receive conversational messages only — such as responses to inquiries and freight-related updates you have requested.
• Message frequency may vary. Most users receive approximately 1–2 messages per month.
• Message and data rates may apply, depending on your carrier and plan.
• You may opt out at any time by replying STOP to any message.
• For assistance, reply HELP.
• SMS opt-in is completely optional and is not required to receive services from Thiara Enterprises LLC.

5. No Sharing of Personal Information

We take your privacy seriously. Your email address and phone number will not be sold, rented, leased, or shared with any third party for any purpose.

No mobile information, including phone numbers, SMS opt-in data, or consent records, will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

6. Data Security

We implement reasonable and appropriate technical and administrative measures to protect the personal information you provide from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to applicable legal requirements
• Opt out of SMS communications at any time by replying STOP

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

11. Contact Information

If you have any questions about this Privacy Policy or about SMS messages from Thiara Enterprises LLC, please contact us.

Please contact Thiara Enterprises LLC for assistance regarding privacy-related questions or SMS communications.

Thiara Enterprises LLC
Auburn, Washington
Email: thiarafreight@gmail.com